Glass guide
Enquiring about custom glass: preparing photos, measurements and wishes properly
A good enquiry does not have to be perfect. It just needs to show enough for the consultation, feasibility and the next step to be assessed quickly.
1. Photos show more than long descriptions
Photograph the area once from a distance and then the important details: wall connections, the floor, existing profiles, taps, sockets, sloping ceilings or adjacent furniture. With glass, it is often a matter of millimetres, but to begin with, what counts is the layout of the space.
2. Rough measurements are enough for the first step
Width, height and depth do not have to be accurate to the millimetre at the start. A simple sketch with approximate measurements helps to sort options and to ask more targeted follow-up questions. The exact site survey comes later, once the solution takes concrete shape.
3. Be open about use and care
Tell us what matters to you in everyday use: easy entry, low maintenance, privacy, a bright sense of space, a robust solution for many users or a particularly calm look. This often leads to different recommendations for glass, fittings, seals or door movement.
4. Say how you would like to proceed
Some projects are best started with a showroom visit, others directly with a technical assessment based on photos. If there is a preferred time frame, a building site or a renovation in progress, this information belongs in the enquiry straight away.
Checklist for your enquiry
- two to four photos from different angles
- rough width, height and depth or a simple sketch
- the glass solution you would like: shower, wall panel, partition, door or spare part
- notes on a new build, renovation, existing building or an unusual room layout
- wishes regarding care, privacy, entry, design and timing
